The Panel
Jane Burgess, Civil Service Commissioner
The majority of Jane’s career has been in the private sector; and she was formerly Partners’ Counsellor and a main Board director at John Lewis Partnership. She is currently a lay member of the House of Commons Committee on Standards and an ordinary member of the Competition Appeal Tribunal.
She has extensive experience of senior executive recruitment and enabling people to have their voice heard.
Jane was appointed as a Civil Service Commissioner on 1 October 2017
Abi Tierney, Director General Customer Services Capability
Abi was appointed Director General, HM Passport Office and UK Visas and Immigration in February 2020. In April 2021 she became the Director General for the newly created Customer Services Capability within the Home Office.
Before joining the Civil Service, Abi was the Business Development Director at Serco Health where she was responsible for providing strategic direction to help the business grow. Abi also held a number of operational roles in Serco, including Regional Director and Chief Executive of Suffolk Community Services.
Prior to this, Abi was a Director at University Hospitals of Leicester and Aberdeen City Council, and was previously Marketing Leader for IBM’s Global Services Business.
Abi lives in Leicestershire with her two young sons.
Further panel members are to be confirmed.