The Role of the Civil Service Commissioner

What is the role of the Civil Service Commission in relation to recruitment?

• The Home Office’s recruitment processes are underpinned by the principle of selection for appointment on merit on the basis of fair and open competition, as outlined in the Civil Service Commission’s Recruitment Principles, which can be found at http://civilservicecommission.independent.gov.uk/civil-service-recruitment/.
• Civil Service Commissioners chair selection panels for all external recruitment competitions at Senior Civil Service Pay Band 2 (Directors), Pay Band 3 (Director General) and Permanent Secretary levels. An external competition is one that is advertised outside the Civil Service and candidates who are not existing civil servants may apply.
• If you feel your application has not been treated in accordance with the Recruitment Principles and you wish to make a complaint you should contact scsrecruitment@homeoffice.gov.uk in the first instance. If you are not satisfied with the response you receive from the Home Office you can contact the Civil Service Commission.
• The Commission publishes a guide that outlines its approach to handling a complaint under the Recruitment Principles. This can be accessed at http://civilservicecommission.independent.gov.uk/civil-service-recruitment/complaints/. We would recommend you read this guidance before submitting a complaint.

Complaints should be sent in writing to:
Civil Service Commission,
Room G8,
1 Horse Guards Road,
London,
SW1A 2HQ.