About Us
We are a multi-award winning executive agency of the Department for Transport (DfT).
We are proud to have been based in Swansea for over 50 years, between the Brecon Beacons and the Gower Peninsula. We are one of the biggest employers in South Wales with more than 6,000 staff. We are responsible for maintaining over 49 million driver records and more than 40 million vehicle records. Our main purpose is to keep complete, accurate registers of drivers and vehicles and make them as accessible and flexible as possible to those who use them.
These registers are important to DVLA, the police and others and help keep the UK’s roads some of the safest in the world. Our registers are also used to provide many services delivered by other government departments including traffic management and helping reduce carbon emissions.
Last year we handled more than 1 billion interactions, with 90% of them completed online. Our aim is to provide the most efficient and effective services to meet the needs of a diverse but ever-growing digitally aware customer base, while recognising the needs of the important minority through assisted digital services.
The many digital services we provide are a simpler, better and more secure way of transacting with us. We work hard to make sure our services are quick and easy to use and can be accessed at a time and place that suits our customers.
We are responsible for the collection of Vehicle Excise Duty, with on average more than £6 billion collected every year. We also offer personalised registrations for sale and collect more than £100 million every year on behalf of the Treasury.
We are constantly looking for new ways to improve our services and we embrace and encourage the use of the latest developing technologies to allow us to do that.
About the DVLA Board
The Chief Executive Officer is the Accounting Officer of DVLA, and the Board is an advisory Board.
As a Non-Executive Director, you will both support and challenge the executive team to achieve its strategic and business plans, and to optimise the performance and efficiency of the agency.
You will be part of a network of NEDs across DfT and its agencies, sharing experience and best practice.