Role Description

Director of Communications and Engagement

Responsible to:           General Secretary
Salary:                          £ 55-60K
Location:                      USPG, 5 Trinity Street, London, SE1 1DB
Hours of work:             Full time – 35 hours per week

The Job

This post offers an exciting opportunity for bold and creative leadership to transform the profile of USPG within the churches of Britain and Ireland at a critical moment in its 320 year-old history. Whilst USPG is well-known across the Anglican Communion, it has a low profile within the UK. The post-holder will have a clear mandate to bring change through their leadership of a team which spans communications, fundraising and engagement. Managing a team of seven, you will report directly to the General Secretary (CEO) and play a key role in the Senior leadership team.

Raising the profile of USPG and creating a deeper understanding of its work across the Anglican Communion within the UK is a major organizational priority at this time. As the lead Communications professional within USPG, the postholder will shape the development of the communications function, its strategy and implementation, drive a proactive approach to external communications and media relations, manage USPG’s engagement with the press and media, especially established and emergent digital forms, and be responsible for developing an approach to content that helps build awareness and understanding of USPG’s work among key audiences.

You

You are a highly skilled Communications professional with a strong strategic approach and a good grasp of current trends and developments, including within digital marketing and PR. You will relish the opportunity to help transform USPG by raising its profile, especially within the Anglican churches of Britain and Ireland, transforming its communications, supporting its fundraising and through its effective engagement with new audiences, as well as more established channels including the traditional structures of the church (General Synod, dioceses, deaneries, parishes), with sector ministry (universities, colleges, schools etc), with Church networks and groups, festivals and events and through digital engagement. You will have experience of leading teams to successful outcomes, enjoy the responsibility and collegiality of senior leadership, take a collaborative approach but also be a confident decision-maker.

 

Principal Accountabilities (Responsibilities)  

% Time

1.      Strategic leadership of Communications and Engagement

1.1   To contribute to, and facilitate, the delivery of the USPG strategy by providing clear strategic and operational leadership of all aspects of USPG’s Communications and Engagement work; developing appropriate implementation plans and ensuring good intra- and inter- team working to help meet strategic goals effectively, and developing, reviewing and refining Communications and Engagement strategy as well as ensuring effective implementation.

1.2   To ensure that USPG develops a sustainable and agile Communications capability in order to raise USPG’s profile, promote its brand and develop new audiences.

1.3   To work effectively with Directors and staff across the organization and beyond to formulate a calendar of activity anticipating media hooks in support of brand and communication strategies and to promote organizational narratives.

1.4   To help develop strategic partnerships with other organizations to support profile raising and brand development.

20%
2.       Leading USPG’s public and media engagement

2.1   To be the organizational lead across the entire spectrum of comms disciplines including: strategic comms, media and public relations, internal comms, brand marketing, advertising, marketing, digital and social media, and overseeing the production of content.

2.2   To develop key messages; to lead on the creation and maintenance of appropriate and consistent language and terminology across all media and act as a ‘brand guardian’ ensuring consistency across all internal and external communications.

2.3   To work to increase USPG’s profile across media, and with influencers and organisations, by developing relationships with key print and media journalists and editors within the mainstream press and religious press; and responding to requests from the press for comments, views and supporting information – maximising opportunities for further engagement on relevant topics.

2.4   To identify issues that could potentially damage the organisation’s reputation and recommend actions to mitigate this risk.

2.5   To be responsible for developing USPG’s communication channels and outputs (Website, App, blogs, podcasts etc).

2.6   To oversee the website and its development, taking responsibility for oversight of the content, ensuring good functionality is maintained, maximising its potential and monitoring its performance.

2.7   To oversee and devise strategies to expand social media presence, developing new target audiences including younger people, expanding engagement both within secular society and across the Anglican Communion.

2.8   To oversee all aspects of USPG publications (including distribution, design, marketing etc) and the work of the Writer who is responsible for the timely production of USPG publications including Lent materials, prayer diaries and a regular magazine (Koinonia) including design, copy-writing and distribution of all print and electronic publications.

2.9   To ensure that all our supporter publications are communicating effectively with key audiences and supporters of USPG activities (including those involved in the traditional structures of the church – dioceses, deaneries, parishes, synods; with sector ministries, especially universities, colleges and schools; and with Christian networks, groups, festivals and events).

40%
3         Leadership of the Communications and Engagement team

3.1   To lead and direct the work of the team ensuring effective working patterns and relationships and excellent integration between the different areas for the benefit of the organization as a whole.

3.2   To lead the team providing oversight, direction and support to each person and line-managing four individuals – the two members of the Communications team, the Head of Fundraising (your Deputy) and the Volunteer Manager.

3.3   To provide oversight of the fundraising operation at USPG and its strategy for growth, whilst ensuring its activities are integrated with, and support, the broader goal of engaging churches and individuals with the work of USPG.

3.4   To oversee USPG’s public engagement activities in person and online: For the planning and preparation of the USPG Conference, Rethinking Mission, Celebration Day (September), Bray Day (February), General Synod activities, Greenbelt, webinars, etc.

3.5   To oversee USPG’s engagement with and training of volunteers and speaking commitments.

3.6   To oversee the management of the budget (including budget phasing and re-forecasting where appropriate) with some delegated responsibility to the Head of Fundraising.

20%
4) Internal communications and reporting

4.1   Strengthen internal communications and deepen understanding of comms amongst the organization; to work with members of the Global Mission and Engagement teams to source and share newsworthy information from across the charity.

4.2   To report on and analyse all aspects of communications on a quarterly basis as well as providing regular briefings to staff

4.3   Advise, coach and support Directors and other members of staff in their engagement with the media and in the drafting of communications plans.

10%
5.       Senior Leadership Team

5.1    To play an active part in the SLT, and to advise it and the General Secretary on issues relating to USPG’s communications and engagement.

5.2   To liaise closely with the other Directors and teams to ensure excellent communication and team working across the organization.

5.3   On occasion to lead cross-team working parties and manage projects.

10%

Directors’ roles

Directors are senior leaders and managers who operate at a strategic level.

  1. To work with the General Secretary and the Trustee Board to fulfil the aims and objectives of USPG as individual leaders and collectively as members of the SLT.
  2. To actively participate in the development of USPG strategy, to develop strategy in your own area and implement team and cross-organization strategies effectively.
  3. To inspire, motivate and energise teams to work together towards the vision and strategy.
  4. To provide strong, visible and supportive leadership within the organization and beyond where possible.
  5. To act as transformative line managers and exercise budget management skills.
  6. To foster, develop and maintain relationships with external agencies, networks and individuals in ways that further USPG’s aims and objectives.
  7. To lead and implement change and oversee the continual development and improvement of USPG as an organization.

Resources Managed

A budget of around £200K per annum; primary responsibility for USPG media/press contacts; direct reports 4-5 individuals.

All USPG Directors are required to have a standard DBS check.